Privacy Statement

At Hurley Internet ("we") are committed to protecting and respecting your privacy, maintaining the security of any personal information received from you. We strictly adhere to the requirements of data protection legislation in the UK.

Please read the statement below carefully to understand our views and practices regarding your personal data and how we will use it.

1. Information we may collect from you

1.1 We may collect and process the following data about you:

1.1.1 information that you provide by filling in forms on our website. This includes information provided at the time of registering an account, purchasing services from us or requesting further services. We may also ask you for information when you report a problem with our site or the services you have purchased;

1.1.2 if you contact us letter or email, we may keep a record of that correspondence;

1.1.3 if you contact us by telephone, we may record our telephone conversation for training purposes and, if you are asking us to provide you with the use of a dedicated hosting server, for the purposes of proving your request;

1.1.4 we may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them;

1.1.5 details of transactions you carry out through our site and of the fulfilment and administration of your orders; and

1.1.6 details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access and use.

1.1.7 We will not sell, rent or exchange your personal information with any third party for commercial reasons, only for the essential requirement of credit/debit card validation during purchase.

1.1.8 When you order from Hurley Internet, we will ask you for your name, address, phone number, email address and payment details. This allows us to process your order.

1.1.9 In order to process credit/debit card transactions, the bank or card processing agency may require to verify your personal details.

1.1.10 At Hurley Internet we follow strict security procedures in the storage and disclosure of information which you give to us, to prevent unauthorised access in accordance with UK data protection legislation. We wil never collect sensitive information about you except when you specifically knowingly provide it. In order to maintain the accuracy of our database, you can check, update or remove your personal details by accessing your Hurley Internet account control panel.

2. Uses made of the information

2.1 We use information held about you in the following ways:

2.1.1 to ensure that content from our site is presented in the most effective manner for you and for your computer;

2.1.2 to provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes;

2.1.3 to carry out our obligations arising from any contracts entered into between you and us;

2.1.4 to allow you to participate in interactive features of our service, when you choose to do so;

2.1.5 to notify you about changes to our service.

2.2 If you have placed an order for our services, we will use the information we hold to send you our regular newsletter. This newsletter is our primary method of communicating with you and will inform you of changes to our site, notify you of planned outages and updates to our services, and keep you informed about our services generally. By placing an order for our services, you consent to us using the information we hold about you in this way.

3. Contact

3.1 If you have any questions about our privacy policy please contact the Hurley Internet Team at sales@hurleyinternet.co.uk